1. Information We Collect

We collect two types of information:

  • Personal Information: This is information that you provide to us directly. It may include:
    • Name
    • Email address
    • Shipping address
    • Phone number
    • Payment information (credit card, PayPal, etc.)
  • Non-Personal Information: This is information automatically collected when you visit our site, such as:
    • IP address
    • Browser type and version
    • Device type and operating system
    • Pages viewed and interaction with the website
    • Time and date of visits

2. How We Use Your Information

We use your personal and non-personal information for the following purposes:

  • To process and fulfill your orders for aquarium accessories, including shipping and billing.
  • To communicate with you regarding your orders, customer support inquiries, and updates about our products and services.
  • To improve our website’s performance, user experience, and functionality.
  • To provide you with marketing communications, including newsletters and special offers, if you have opted in.
  • To comply with legal obligations and protect our rights in accordance with applicable laws.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

  • Encryption: Your personal and payment information is encrypted using Secure Socket Layer (SSL) technology.
  • Data Access Control: Only authorized personnel have access to your information, and they are bound by confidentiality agreements.
  • Secure Payment Processing: We partner with trusted payment processors to securely handle your payment information.

While we take reasonable precautions to protect your information, please be aware that no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee the absolute security of your personal data.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small data files stored on your device to help us remember your preferences, improve website functionality, and track user behavior. You can manage cookie settings in your browser, but disabling cookies may affect certain features of the site.

5. Third-Party Services

We may share your information with third-party service providers who help us operate our website and fulfill orders. These services may include:

  • Payment processors (e.g., PayPal, Stripe)
  • Shipping providers (e.g., FedEx, UPS)
  • Marketing and analytics services (e.g., Google Analytics, Facebook Ads)

These third-party providers are required to use your data only for the specific purposes they are contracted for and are subject to strict privacy and security standards.

We do not sell or rent your personal information to third parties for marketing purposes without your consent.

6. Your Data Rights and Choices

You have the following rights regarding your personal data:

  • Access and Correction: You can request access to your personal information and ask us to correct any inaccuracies.
  • Deletion: You can request that we delete your personal data, subject to certain conditions.
  • Opt-Out: You may opt-out of receiving marketing communications by following the unsubscribe link in any email or by contacting us directly.

To exercise any of these rights, please contact us at support@ulvarx.xyz.

7. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new services. Any changes will be posted on this page, and the “Effective Date” at the top will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

9. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:

Ulvarx.xyz
Email: admin@ulvarx.xyz